1 hour ticket response
Timeliness is our highest priority and that is why we’ve got a team of trained customer service technicians who are ready to offer a swift response to any question that you could possibly have. Simply post your tech support ticket from your Site Control Panel and we’ll reply back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
A First–Rate Client Care Service
We have a team of web hosting support technicians who are ready to reply to all your requests every time you are in need of help. The vast majority of our support staff members have many years of experience in the shared website hosting industry, which means that you can constantly depend on quick and exhaustive answers to your queries.
An Easy–to–Navigate Help Center Section
Incorporated into the Site Control Panel is an intuitive Help Center, which offers you different sources of information. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and website administration articles, watch the how–to video tutorials or check out our F.A.Q. database.
