A 99.9% Server Uptime

The benefit of setting up your very own shared website hosting platform is that you don’t have to be worried about compatibility issues – you configure a given set of software tools in such a manner as to be compatible with a given set of hardware components. The end result is something way more steady and dependable, as there are less possible chances of failure. We’ve set up our cloud hosting system atop proven hardware components and a strongly modified version of SELinux in an attempt to set up an absolutely secure and safe environment for all your websites.

This is why, with all our shared website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on top–notch hardware parts delivered by Juniper. Additionally, on each single router, we’ve configured a firewall with a complex set of rules to successfully sieve all questionable requests.

Hence, in each of our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting plans in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Regardless of the fact that we have done pretty much everything to reduce all potential risks with our cloud hosting plans and even though we provide premium–quality technical support, there are times when the customer is just not content with what we have to offer. Or he has to migrate to a more robust hosting solution, such as a VPS server or even a dedicated server.

That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not happy, you will receive a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you’ve ever had to wait for hours to get a response, you’re aware of how exasperating this can be, especially if your website is on the line. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be at your disposal and they’ll respond to you in under one hour. And the best thing is that their average support ticket response time is just twenty minutes!

24/7 Technical Support