Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying top quality support promptly is our main priority, so we back up each shared website hosting plan with a 1–hour ticket response guarantee. The moment you submit a ticket or drop a message, our client customer assistance crew will try all they possible can to offer the most appropriate resolution for your problem and to give you help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any question you might have associated with Vic Domains’s products and services. We have employees available on daily basis to generate assistance any time necessary. You’re able to use the ticket system or post an e–mail at any moment, or you can pick–up the phone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while performing tasks within the Control Panel, it is possible to always simply click the Help button and see your problem in the listing of articles that will show up. We have also turned lots of the articles into videos. The listing of video tutorials will load if you click on the Videos option located in each section.