Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Warranty

  • Our tech help staff is on duty 24/7/365 to reply to every one of your service tickets. Every single ticket you send out to us shall be answered within less than sixty minutes. If your issue calls for the aid of an admin, we are going to forward the ticket to the person on shift and will inform you that the case will soon be resolved.

  • Top quality support service

  • Qualified Customer Support Service

  • Our tech help and support Department is going to be online for you 24/7 to to take care of all service demand tickets that you send. We offer tech assistance for the applications that are pre–configured on your server. These include our custom produced Site Control Panel, the chosen Operating System plus the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that is offered as a gift with the virtual server, you can discover an educational Help section, consisting of all that you should be informed about when taking care of your web–sites and software packages. We have incorporated a range of how–to articles and reviews and video training that show the basic website management duties in an easy to comprehend form.