Help and support Channels

  • Video Tutorials

  • Video Courses

  • Our how–to video classes will aid you with any type of work within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center provides a long lineup of Frequently Answered Questions that go over all the parts of our Site Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our customer support staff is present 24/7 to address each of your queries. You will get a response in no more than 60 minutes following the ticket submission.

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Types of Support

  • Shared Hosting Support

  • Shared Website Hosting Support

  • If you have difficulties utilizing our shared website hosting services or demand more resources for your web–sites, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support

  • VPS Servers Support

  • Need some help and support running the SolusVM admin panel? Your VPS is malfunctioning? Just notify us, we are ready to assist.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • We’ll be present day and night to give you some help with any given server management process or to help you replace the current configuration of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of knowledgeable specialists equipped to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year round.
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