Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Site Control Panel you can find a comprehensive Help Center section featuring a multitude of articles and frequently asked questions. They are answered by our support team of seasoned techs. Just fill in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a collection of how–to video tutorials that visually display how to troubleshoot a common issue associated with your shared website hosting account. You’ll find the instructional videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer care service with a 60–minute ticket response time guarantee. A team of skillful techs will be at your disposal to respond to all the enquiries that you could have. During non–busy times, a reply will be offered in even less than twenty minutes.