If your hosting supplier offers live chat support, you are able to speak to a representative in real-time and find out useful info or get a problem resolved timely. The advantage of using chat instead of calling to consult with a live person is that you need just a computer with access to the world wide web, therefore you won't pay any charges when you are in a different state or country. Furthermore, it is much simpler to copy and paste info for example domain names, usernames or error messages i.e. details which are sometimes difficult to share with the other party on the phone. The real-time chat is also a much faster approach to contact your web hosting supplier's support crew as compared to using a ticketing system. Last, but not least, in case some issue requires some more time to be dealt with, you're able to do something different while you wait for support on the live chat, so you won't lose time - something that's impossible when you're on the telephone.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all of the shared website hosting that we offer and we will help you with almost everything in real time. If you do not have an account with our company yet, we'll be able to provide you with more information about the packages to help you to get the most suitable package. If you are an active client, we are able to assist you with any general or billing issue plus with lots of common tech troubles, for instance an e-mail address setup in a desktop email client. If you cannot phone us for whatever reason or you're in a country where we do not have a local phone number, our live chat will be the best option to contact us. Certainly, some issues require longer time to analyze and test, therefore you will need to open a support ticket to our technicians, however, we are able to save your time and help you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is online every day, even on weekends and holidays. It is the perfect way to learn more about our Linux semi-dedicated hosting plans in case you don't have an account yet or to have some problem resolved if you're a client and our customer support agents will help you promptly no matter what time of the day you join the chat. In case you're unsure which package is more appropriate for your sites, if you need advice whether you should obtain a specific upgrade and how to order it or in case you've got problems setting up an email account on your machine, you will be able to contact us and we'll give you the needed details right away. The live chat is online even after our telephone lines go off for the day, so when you have an account with us, you can rest assured that you'll always receive timely assistance with any question or trouble that pops up.